Reference

Privacy Policy for your India account

Live Baccarat, Magic Crystal and UPI wallet activity all create data points, and this Privacy Policy explains how we handle them at 1cr.

Account dataCookie choicesUPI recordsSupport requests
1cr Privacy Policy for your India account
PRIVACY HELP

Three ways to reach privacy support

Privacy requests should reach a team that can read account records, wallet logs and support history together.

Email privacy desk Write to [email protected] with the subject Privacy Request. Tell us whether you want access, correction, deletion or cookie help, and include only the account details needed to identify you.
Chat from account When you contact us through logged-in chat, we can match your request to session records more quickly. We still ask security questions before discussing payment records or account changes.
Wallet record query For UPI, Paytm, PhonePe or Google Pay privacy queries, share the transaction reference shown in your wallet screen. Do not paste bank passwords, PINs or unrelated screenshots.
HANDLING RULES

Six privacy checks inside 1cr

We treat privacy as an operating task, not a footer link. Account logs, cookie settings, device checks and payment references sit in separate systems with limited staff access.

Data minimisation

We ask for details that support account setup, wallet movement, security checks and service contact. If a field is not needed for those tasks, we aim not to collect it.

Cookie control

Cookies help remember login state, language choice and device safety signals. You can manage browser cookies, though some session cookies are needed for account access and wallet pages.

Account security

Login records, IP checks and device markers help us spot unusual access. If we see a risky session, we may pause account actions until you confirm the request.

Retention periods

We keep records only for service, legal, tax, dispute and fraud-control needs. Different records have different retention periods, and we remove or anonymise data when it is no longer needed.

Payment records

UPI, Paytm, PhonePe and Google Pay references are used to match deposits, withdrawals and refunds. We do not ask for wallet PINs, bank passwords or full banking access.

Change requests

You can ask us to correct account details, send a copy of eligible records or delete data where law allows. We explain if a record must be retained.

Privacy questions before you join

These answers explain how the policy works in common account moments: joining, using the wallet, opening games such as Bingo or Fishing War, and contacting support. They are written for India in plain language, but the exact response to a request can depend on local law, account status and the records involved.

We collect the details you enter, login records, device signals, cookie choices and security checks. If you use the wallet, we also store transaction references needed to process and verify account activity.

We use payment references to match deposits, withdrawals, refunds and support queries. We do not need your wallet PIN, bank password or full bank login, and you should never send those details.

Yes, you can contact us with an access or correction request. We verify your identity first, then respond with the records we can share or update under applicable law.

This policy explains our handling approach for India, but account access and eligibility depend on local law and are available where local law permits. Privacy rights can also vary by location.

Game and session records help maintain account history, resolve disputes, detect unusual access and meet legal duties. They may include table or game names, timestamps, device details and account actions.

Retention depends on the record type. Support chats, payment references, security logs and account records may have different periods, especially when law, tax, fraud checks or disputes require storage.

Email [email protected] or use logged-in chat and state the request clearly. We may ask you to confirm account ownership before changing cookie records or deleting eligible data.